In 2016 Delta Airlines and the City of Atlanta celebrated their Diamond Anniversary – 75 years of loyal partnership. For more than three quarters of a century Atlanta Airport has served as the chosen chief hub of Delta Airlines. The secret to this enduring partnership seems to be their mutual support. While Delta has been expanding throughout the world, the Atlanta Airport has served as a supporting home base. And throughout its climb, Delta has supported its chosen home and contributed immensely to Atlanta’s economic growth. Through taxes and fees Delta contributes around $300 million on an annual basis to local governments and the state. Providing for more than 42,000 jobs throughout the state of Georgia makes Delta the state’s number one private employer. And it’s not only number one in terms of quantity – since 2016 Delta has made it on Forbes list of ‘100 Best Companies to Work For’. Delta also puts a strong focus on giving back to its community. In 2017, the company provided around $12 million to Georgia’s art organizations, charities and academic institutions.
Originally founded as an aerial crop company in 1924, Delta Airlines is currently ranked the second largest airline in the world by number of scheduled passengers carried, revenue passenger-kilometers flown and fleet size. Delta operates over 5,400 flights daily and serves 325 destinations in 52 countries. Delta is a founding member of the second largest airline alliance known as SkyTeam, incorporating partners like AeroMéxico, Air France and Korean Air.
For the second year in a row Delta has been named ‘The Best U.S. Airline’ by the Wall Street Journal. But even with a long list of awards and recognitions, Delta stayed eager to improve. Delta was one of the first airlines to incorporate the Internet of Things (IoT). IoT is defined as an intelligent technology that can gather and interpret data to provide actionable recommendations. In 2015 Delta spent $50 million on RFID baggage tracking technology allowing passengers to track the precise location of their baggage via push notifications. Providing real-time data about wait times at security checkpoints gives passengers the opportunity to plan their airport experience and their path to the gates to arrive on time.
Delta Airlines has also partnered with Bit Stew Systems to improve their airplane maintenance, reduce downtime and lower fuel costs. Bit Stew’s Mix Core platforms frees data from silos and connects it to “increase awareness, discover new business insights, improve operations and asset performance.” It seems like IoT has the power to take Delta to new heights and improve their already excellent services.